The negative comments are interesting but totally at odds with my experience. My '93 Ford F150, by virtue of its age and mileage, has a lot of issues. Frank was right on the money in every diagnosis; came up with reasonably priced parts and was ALWAYS within reason on labor. Couldn't always get in when I wanted. He is a busy many and seems to be picky about who he hires. That is to my benefit. I have the truck in for a dashboard overhaul now . . .having allof the conventional bulbs replaced with LED Plasmas. If his past performance is any reflection of what it will turn out like, I am in for a pleasant result.